How to Buy Building Materials Online in Kenya: A Step-by-Step Guide

The construction industry in Kenya is embracing digital transformation, and one area seeing rapid growth is the online sale of building materials. Whether you're a contractor, developer, or individual building a home, sourcing materials online can save time, offer broader choices, and even reduce costs. But just like with any digital transaction, there are risks—especially when dealing with high-value or bulky items like cement, steel, and roofing sheets.

This guide walks you through how to safely and effectively buy construction materials online in Kenya, step-by-step. From choosing a supplier to confirming delivery, each stage matters for a successful purchase.

Step 1: Understand What You Need

Before you begin browsing, make sure you have a clear bill of quantities (BoQ) or at least a list of materials you’ll need. This typically includes:

• Type of materials (e.g., cement, sand, rebars, tiles)

• Quantity

• Preferred brands or quality standards

• Delivery location and timing

If you’re unsure about quantities or specifications, consult your contractor or site engineer. Having this clarity helps you compare prices and avoid ordering excess or unsuitable products.

Step 2: Choose a Reliable Online Supplier

Not all online platforms offer the same level of quality or reliability. Focus on suppliers that are established and specialized in building materials.

One such example is YourBuildMart, a trusted supplier in Kenya offering a range of materials online. They allow customers to browse inventory, compare options, and place orders digitally while ensuring quality standards and delivery reliability.

When evaluating an online supplier, check for:

• Physical presence or contact details (e.g., office, warehouse, or phone support)

• Customer reviews or testimonials

• Clear pricing and product information

• Secure payment options

• Return or refund policies

Step 3: Compare Prices and Specifications

Once you've shortlisted reliable platforms, take time to compare product options and pricing. Don't just focus on the cheapest option—low cost can sometimes signal lower quality or hidden delivery fees.

Instead, compare:

• Product specs (e.g., size, brand, grade)

• Unit price vs. bulk pricing

• Shipping or delivery charges

• Estimated delivery times

• Warranty or quality guarantees

If you're buying large quantities or high-value items like steel bars or tiles, consider calling the supplier to negotiate for better rates or get a formal quote.

Step 4: Confirm Availability and Delivery Options

Material shortages or delays are common in the construction sector. Before placing an order, confirm that the item is in stock and that delivery can be made to your location.

Check:

• Whether the supplier delivers nationwide or just within urban areas like Nairobi, Mombasa, or Kisumu

• Estimated delivery time (especially for cement, sand, or perishable materials)

• Offloading fees or vehicle access requirements for your site

• Whether they allow for site delivery scheduling

Tip: If you're in a remote or rural area, ask whether the supplier can deliver directly or if you’ll need to arrange your own transport from a nearby depot.

Step 5: Review the Payment Process

Secure payments are critical when buying building materials online. Depending on the platform, payment options might include:

• Mobile money (M-Pesa)

• Bank transfers

• Credit/debit card

• Cash on delivery (less common for construction materials)

Before making payment:

• Ensure you're paying to a legitimate business account

• Request a pro forma invoice or official receipt

• Avoid full payment upfront for very large orders without proper documentation

YourBuildMart, for example, offers payment flexibility while maintaining formal invoicing and order tracking, which reduces the risk of fraud.

Step 6: Track Your Order

Once payment is complete, ask for a confirmation message or order number. A reputable supplier should provide you with:

• An invoice

• Estimated delivery date

• A point of contact for tracking or support

Some platforms even offer live order tracking or SMS updates, which help you coordinate delivery with your site manager or contractor.

Step 7: Inspect Materials on Delivery

When the materials arrive, always inspect them immediately before unloading or signing any delivery documents. Check for:

• Correct quantity and specifications

• Signs of damage or poor storage (e.g., moisture in cement bags, bent steel bars)

• Expiry dates for perishable items (like adhesives or paint)

• Proper packaging and labeling

If something isn’t right, document it with photos and notify the supplier immediately. Reputable companies will often replace or refund faulty goods within a certain window.

Step 8: Keep Records and Receipts

Good recordkeeping is essential in construction projects. Keep copies of:

• Online receipts

• Order confirmations

• Delivery notes

• Any warranty documents or supplier communications

These will come in handy in case of disputes, warranty claims, or project audits.

Bonus Tips for Buying Building Materials Online in Kenya

• Buy in phases: Don’t purchase all materials at once unless storage conditions at your site are ideal. Cement, for example, can go bad if stored for too long in humid conditions.

• Bundle your orders: Some suppliers offer discounts or free delivery for bulk purchases—take advantage when possible.

• Stay updated on prices: Building material costs can change quickly. Monitor prices regularly to avoid budget shocks mid-project.

• Ask about technical support: Platforms like YourBuildMart often provide advice on choosing the right products for your specific construction needs.

Final Thoughts

Buying building materials online in Kenya is not only possible—it’s becoming the preferred method for many builders, contractors, and homeowners. It offers convenience, flexibility, and access to a wider range of products than local hardware stores.

However, success depends on doing your due diligence: work with reputable suppliers, verify every step from selection to delivery, and involve professionals where needed. With the right approach, online purchasing can streamline your project and help you build with confidence.